PRIVACY POLICY & DISCLOSURE OF INFORMATION
Last Updated: June 2026
Flortyme is committed to protecting your privacy and handling your personal information responsibly in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
INFORMATION WE COLLECT
When you visit our website, schedule an appointment, register for an event, purchase tickets, make a payment, or contact us,
we may collect:
• Name
• Email Address
• Telephone Number
• Appointment and Registration Information
• Event Participation Information
• Messages or Information You Provide When Contacting Us
• Payment Information Processed Through Approved Third-Party Payment Providers
• Website Usage Information, Including IP Address, Browser Type, Device Information, and Website Analytics Data
HOW WE USE YOUR INFORMATION
We may use your information
to:
• Schedule and Manage Appointments
• Process Registrations and Ticket Purchases
• Process Payments
• Communicate With You Regarding Bookings, Events, Memberships, and Services
• Provide Customer Support
• Improve Our Website, Programs, Services, and Events
• Maintain Business and Administrative Records
• Comply With Legal, Regulatory, and Operational Requirements
PAYMENT PROCESSING
Payments are processed securely through approved third-party payment providers, including Stripe.
Flortyme does not store full credit card numbers, payment card security codes, or complete payment credentials on its systems.
Payment information is transmitted directly to payment processors using secure encryption technologies.
DISCLOSURE OF INFORMATION
We may disclose personal information to trusted third-party service providers that assist us in operating our business and delivering services,
including:
• Stripe for Payment Processing
• Acuity Scheduling / Squarespace Scheduling for Appointment Booking and Management
• Momence for Event Registration, Ticketing, and Event Management
• Email and Communication Service Providers Used to Send Confirmations, Reminders, Updates, and Notifications
Information is disclosed only for legitimate business purposes necessary to provide services, process transactions, manage registrations, and communicate with participants.
We do not sell, rent, trade, or otherwise distribute personal information to third parties for marketing purposes.
DATA SECURITY
Flortyme maintains reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or loss.
Security measures may include:
• Secure Password Protection
• Restricted Access to Personal Information
• Encrypted Payment Processing
• Secure Third-Party Service Providers
While reasonable efforts are made to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.
DATA RETENTION
Personal information is retained only for as long as reasonably necessary,
to:
• Provide Services and Support
• Maintain Business and Financial Records
• Comply With Legal and Regulatory Requirements
• Resolve Disputes and Enforce Agreements
When information is no longer required, it will be securely deleted, destroyed, or anonymized where appropriate.
YOUR RIGHTS
Subject to applicable laws,
you may:
• Request Access to Personal Information Held About You
• Request Corrections to Inaccurate or Incomplete Information
• Inquire About How Your Information Is Collected, Used, Stored, or Disclosed
Requests may be submitted using the contact information provided below.
THIRD-PARTY SERVICES
Our website and services may utilize third-party providers,
including but not limited to:
• Stripe
• Acuity Scheduling / Squarespace Scheduling
• Momence